Processes are flows, so as with all liquids, there will be times when there are blockages, times when there are droughts, and times when there are floods.
The optimal process will have just enough liquid for the channel – overflow is wastage; underflow is lost opportunity.
Business transformation is most effective when it affects the processes at the heart of a business. Our consultants can help you with all aspects of this, developing your processes so they become more efficient, for example, reducing the time a process takes, or the amount of resource it requires. And, at the same time, driving changes in a way that ensure your business remains, or becomes, more agile.