Making better decisions in times of change and uncertainty

A practical guide for boards

Advisory team in a strategy session

A useful starting point is to return to four questions: what is changing, what does it mean for us, are we prepared and what should we do differently? These create a practical thread through board discussions, linking external developments to the choices the business makes. 

That means taking a connected view of six oversight areas:  

  1. board effectiveness; 
  2. geopolitical, economic, regulatory and market shifts shaping strategy; 
  3. value from technology and data; 
  4. cybersecurity governance and readiness; 
  5. visibility and accountability for AI; and 
  6. the operating model, capabilities and culture needed to deliver change and performance.

Are we looking far enough ahead?

Looking ahead requires more than updating the risk register. Ask which assumptions underpin the strategy and whether they still hold as external conditions change. Do geopolitical, economic, regulatory and market risks influence strategic choices and investment priorities? The board should challenge how management translates those developments into decisions, rather than simply recording them. 

How is AI used and how well are we protected?

Boards need visibility of where and how AI is being used, who is accountable, and what controls and assurance are in place. Alongside this, ask how prepared the business is for a serious cyber incident. Clear cybersecurity governance and incident readiness belong in the board discussion, not solely within technical teams. 

Is governance helping us make better decisions?

Good governance should help the board reach timely, informed decisions and provide proportionate challenge. Consider whether structures, information and working practices enable that. Do papers make the key choices clear? Does the board understand who owns each decision? The aim is better governance, not more governance or additional process for its own sake. 

Is the business equipped to deliver?

Technology, data and AI investments should connect to business priorities and measurable outcomes. Ask whether the organisation has the processes, people and capabilities to turn investment into performance, and whether its culture supports change. Delivery also depends on an operating model that can support these ambitions securely and build long-term value. 

Start with visibility, ask the right questions

Effective oversight starts with understanding what is happening, who is accountable, how material risks are governed and what assurance the board receives. That foundation matters across strategy, transactions, technology, AI and cyber. It helps connect board challenge with the decisions that follow. 

BDO Channel Islands supports businesses across strategy and growth, board effectiveness, organisational change, performance improvement, digital and technology, AI governance, cybersecurity advisory and business continuity.  

Good boards do not need to have every answer. They do need to ensure the right questions are asked. 

To discuss stronger board oversight and better decisions in uncertain times, contact Arthur Mainja, Principal Consultant, at amainja@bdo.je or Allam Zia, Head of BDO Consulting, at azia@bdo.je. 

photo of Allam Zia

Allam Zia

Head of Management Consulting
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Arthur Mainja

Arthur Mainja

Principal Consultant
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