Strategic Management Framework for Jersey Electricity

Strategic Collaboration with Jersey Electricity

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This case study showcases how we helped Jersey Electricity (“JE”) create and implement a strategic execution framework to improve strategic design, definition, and execution. 
Background

Following the appointment of new executive leadership team members, Jersey Electricity had a strong desire to greatly improve the way they both formulated and executed their strategy. 

JE were in the early stages of embarking on a 10-year change agenda to de-carbonise Jersey’s energy system, provide value add services to customers and integrate their data platforms as they embraced the Governments carbon-neutral roadmap. JE recognised that key to this was strategy definition, the creation of a strategic change framework as well as building the capability for change delivery. 

They wanted to ensure the important initiatives were not only linked to their strategic objectives, but more importantly, that the practices and ways of working would be adopted company wide. JE were doing the right strategic thinking and had delivered some projects, but changes where not being fully adopted. They had an adoption problem, not a technology problem, that needed to be solved first.


Challenge

Achieving a carbon-zero future while navigating several critical issues with a newly formed, highly experienced ELT:

  • Ambitious Vision: JE's commitment to de-carbonising Jersey's energy system demanded bold decision-making and a structured approach to strategy development and execution. 
  • Empowerment: Finding ways to better leverage the organisation's capabilities by empowering employees with delegated decision-making authority. 
  • Flexible Framework: Developing a strategy definition and execution framework adaptable to changing market conditions and internal factors, while maintaining focus on driving results and achieving goals. 
  • Alignment: Ensuring the strategy aligned with JE's vision, goals, and objectives, and facilitated collaboration across the organisation. 
  • Execution at Pace: Implementing an effective framework that focussed on teamwork, skills adoption and empowerment to support the company wide achievement of JE's ambitious vision.
Key Takeaway

Working together with JE’s Executive Leadership Team (“ELT”) , we articulated a clear, practical strategy for the company’s future and a roadmap that all members of the ELT bought into. We implemented a strategy management framework to oversee the change portfolio, enabling the ELT to react swiftly and effectively to changing circumstances. We helped mobilise a change portfolio that is now benefiting every Islander in Jersey. 

JE now has a business that is fully engaged in supporting the Islands energy transition in ways that were simply not possible before and has already made a difference in the way in which JE has delivered a number of big change and digital projects, which has benefitted both employees and customers at the same time.
Mark PreeceDirector of Operations, Jersey Electricity


The Solution

Working with the ELT, we established specific themes, challenges, performance metrics and ways to improve consistency in strategic planning and governance. This engagement, at the most senior levels, helped embed a new mindset and new ways of working that broke down any siloed thinking or practices.

The strategic development process emcompassed the following elements:



Bringing value to JE: Our Multi-Disciplinary Capability
  • Our Advisory Team who helped articulate the strategy, the strategic change framework and defined the transformation roadmap. 
  • Our Transformation & Change Team who mobilised, managed & governed the project allowing JE time to build their internal team before handing activity over to the internal teams. 
  • Our People & Skills Team who supported the technical upskilling of the inhouse team on Teams and PowerBI. 
  • Our Data & AI Team who built the data integration and analytics platform whose 8 billion rows of data now powers the MyJE app, grid maintenance schedules, upgrade schedules and is now informing Government policy as we push toward our carbon neutral future. 
  • Our Managed Services Team who support, monitor and maintain the services.